Service
The Customer Service Center of Dalian Sunlight is committed to providing "accurate, convenient, efficient, and high-quality" service. Guided by the principle of "Building the Sunlight brand, ensuring the Sunlight quality, and promoting the spirit of integrity," the center offers:
Technical support for product applications, including installation guidance and technical personnel training.
Handling customer inquiries, complaints, satisfaction surveys, and loyalty feedback.
Product quality tracking and timely resolution of quality issues.
Supporting communication between head office, branches, and customers.
Training engineers and providing operational assistance to branches.
Periodic updates on engineering information and bid support.
Maintaining customer records in the company database.
Offering comprehensive pre-sale, in-sale, and post-sale services.
After-sale Service Tel: +86 411 84790222
